CIG Certificate | Interpersonal Heritage Interpretation

🔍 Course Overview This foundational course provides comprehensive training in interpersonal heritage interpretation, emphasising direct, people-focused engagement with visitors in cultural, natural, and historic settings. Participants will explore both theory and practice to develop interpretation that is audience-centred, mission-aligned, and resource-based. Objective: Equip participants with foundational skills and attitudes to deliver interpersonal heritage interpretation that connects with diverse audiences, using interpersonal communication techniques grounded in interpretive principles. Throughout the course, learners will be introduced to the P.O.E.T.R.Y. method from the National Association for Interpretation (NAI), a structured approach that supports the creation of programs that are Purposeful, Organized, Enjoyable, Thematic, Relevant, and personal to You and your audience. Additionally, participants will work within the KO–KA–KR framework: KO – Knowing the Organization KA – Knowing the Audience KR – Knowing the Resource This triad serves as the operational backbone for planning, delivering, evaluating, and managing interpretive programs. 🎯 Learning Outcomes Apply core principles of heritage interpretation in interpersonal settings Adapt interpretive delivery to diverse audiences using inclusive communication strategies Align interpretation with site missions and resource values Use body language, voice, questioning techniques, and storytelling to enhance visitor engagement Reflect on and improve their interpretive practice through feedback and evaluation Who Should Enrol? Professionals who regularly deliver interpersonal interpretation and wish to enhance their skills Heritage staff and volunteers seeking a solid foundation in live, person-to-person interpretation Individuals new to the field who wish to develop essential interpretive competencies Grow your skills in delivering meaningful, interpersonal interpretation!